Terms & Conditions – HealthBeen
These Terms and Conditions (“Terms”) govern the access and use of the website and services provided by HealthBeen (“we,” “our,” or “us”). By accessing, browsing, or using the HealthBeen platform, you (“User,” “Customer,” or “You”) agree to be legally bound by these Terms.
If you do not agree with any part of these Terms, you must immediately discontinue use of our website and services.
The HealthBeen platform is available only to individuals who are legally competent to enter into binding contracts as per applicable laws.
By using our services, you confirm that you are at least 18 years of age or are accessing the platform under the supervision of a legal guardian.
Users are required to provide accurate, complete, and updated information while creating an account.
You are solely responsible for maintaining the confidentiality of your account credentials.
Any activity performed through your account shall be deemed as authorized by you.
HealthBeen reserves the right to suspend or terminate user accounts in cases of misuse, fraudulent activity, or violation of these Terms.
HealthBeen provides an online platform for the purchase of groceries, food items, and related products.
Product descriptions, images, and specifications are provided for reference purposes only. Actual products may vary slightly in appearance.
We reserve the right to modify, discontinue, or change product prices and availability at any time without prior notice.
All orders placed through the platform are subject to confirmation and availability.
Prices listed on the platform are inclusive/exclusive of applicable taxes as specified.
Payments must be completed using the payment methods made available on the platform.
In case of payment failure, the order will not be processed.
HealthBeen reserves the right to cancel any order suspected of fraud or misuse.
Delivery timelines displayed on the platform are estimated and may vary due to logistical or external factors.
Users must provide accurate and complete delivery details.
HealthBeen shall not be responsible for delivery failures or delays caused due to incorrect or incomplete information provided by the user.
Orders can only be canceled before they are dispatched for delivery.
Once an order is shipped, cancellation requests will not be accepted.
HealthBeen reserves the right to cancel orders in case of unavailability of products, pricing errors, or suspicious transactions.
Returns will be accepted only in the following cases:
Damaged products
Expired items
Incorrect items delivered
Return requests must be raised within 24 hours of delivery with valid proof (images/invoice).
Refunds, if applicable, will be processed within 5-7 business days to the original payment method.
Refund approval is subject to verification by HealthBeen.
Users agree not to:
Engage in any fraudulent, illegal, or unauthorized activities.
Upload false, misleading, or harmful content.
Attempt to disrupt, hack, or compromise the website’s security.
Misuse promotional offers, discounts, or referral programs.
Violation of this clause may result in immediate account suspension and legal action.
All content, logos, trademarks, images, graphics, and materials available on HealthBeen are the exclusive property of HealthBeen.
Users are strictly prohibited from copying, reproducing, distributing, or modifying any content without prior written permission.
HealthBeen shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our platform.
Our total liability shall not exceed the value of the order in dispute.
Your personal information is collected and processed in accordance with our Privacy Policy. By using our services, you consent to such data collection and usage.
HealthBeen reserves the right to update or modify these Terms at any time without prior notice.
Continued use of the platform after such modifications constitutes acceptance of the revised Terms.
HealthBeen shall not be held responsible for delays or failures in service due to events beyond reasonable control, including but not limited to natural disasters, government actions, strikes, pandemics, or technical failures.
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].
For any queries related to these Terms & Conditions, please contact:
Company Name: HealthBeen
Email: support@healthbeen.com
Phone: +91 8052360540
Address: CP/140, Viraj Khand-4, Gomti Nagar, Lucknow
By accessing or using the HealthBeen platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
